How we handle the information
we gather when you visit our web site-
Web server activity logs
Like most web servers on the
Internet, our servers collect and store all of the information
that your web browser sends when it requests a web page,
- the name, domain, and
numerical internet address of the "host" computer (typically a
computer belonging to your Internet Service Provider and not
your personal computer) from which you access the Internet.
- the date and time you
accessed our site;
- the Internet address of the
web page that you came from.
- the page you requested from
our site and the number of characters sent to your computer;
- the information your web
browser software sends as its so-called "User Agent," which
typically identifies the browser software and may also
indicate the operating system and type of CPU used in your
It is impossible to determine
the actual identity of an individual user from this information.
The logs are periodically
summarized and analyzed in order to study site usage over time
and to perform other studies to help us improve the site's
organization, performance, and usefulness.
When you send us personal
identifying information via e-mail (that is, in a message
containing a question or comment, or by filling out a form that
e-mails us this information), we use it to respond to your
requests. We may forward your e-mail to other employees who are
better able to answer your questions. We do not retain or
distribute lists of e-mail addresses to any parties outside of
the Carolina Map Distributors. In no event, do we distribute
lists of e-mail addresses to anyone.
When you voluntarily provide us
with personal information as part of an online survey, we use it
to perform various quantitative and qualitative analyses to
improve customer service and satisfaction. You are under no
obligation to participate in such surveys. Non-participation
will not inhibit your use of our web site in any way. If you
provided the information to us in error, you may request its
removal at any time.
When you voluntarily provide us
with personal information such as name, shipping and billing
address, and credit card number when ordering products online,
we use the information to fulfill your order. We may forward the
information collected other computer systems (such as secure
electronic commerce servers) to complete the requested
We may collect information from
you, with your permission, that will allow us to provide various
customer services, such as promotional materials and product
availability notices. We will remove such information at your
Collection and release of
We want to make it clear that
we will not obtain personal identifying information about you
when you visit our web sites, unless you choose to provide such
information to us. Except in the course of officially authorized
law enforcement investigations, or in the event of a suspected
attempt to deliberately circumvent our system's security with
the intent to gain unauthorized access or to do physical damage
(for example, an attack by hackers), we do not attempt to
identify individual users or share any information we receive
with any parties outside of Carolina Map Distributors.
Retention of collected
- Some applications may save a "cookie" on your computer's hard
disk to provide a temporary history of actions taken. A common
example is the tracking of items placed in an online "shopping
basket." We do not retain any record of "cookies" beyond what is
necessary for running the application.
Web server activity
- Monthly extracts of the log
files are archived and stored off-line at our discretion for an
indefinite period of time. Some statistical summaries derived
from these data may be retained online or off-line at our
discretion for an indefinite period of time.
- Information collected via e-mail will be retained at our
discretion in a directly readable form for as long as necessary
to complete our response. The e-mail itself may be retained in
an archival form for an indefinite time period.
- Information collected via online surveys may be maintained at
our discretion for an indefinite period of time.
- Such information may be maintained at our discretion for an
indefinite period of time.